Privacy Policy

Last updated: June 9, 2026

Introduction This Privacy Policy describes how Modern International Distribution of Solar Components and Energy Storage Systems ("we", "us", or "our") collects, uses, discloses, and protects personal information when you visit our website, interact with our services, contact our team, or otherwise engage with us. We are committed to protecting your privacy and handling your personal information responsibly and transparently.

Scope This policy applies to personal information collected through:

  • our website and online forms;

  • email, phone, and other communications with our staff;

  • sales, marketing, support, and consultancy engagements;

  • events, trade shows, and in-person meetings; and

  • any other interactions where we collect personal information.

Information We Collect We may collect the following types of personal information:

  • Contact information: name, title, company, mailing and billing addresses, phone number, and email address.

  • Account and transaction information: records of services requested, purchases, invoices, payment details (note: full payment card data is not stored by us; we use third-party payment processors), order history, and account preferences.

  • Communications: messages you send us, correspondence history, and recordings of customer support interactions where applicable.

  • Marketing and engagement data: subscription preferences, newsletter engagement, event registration, and attendance.

  • Technical and usage data: IP address, browser and device information, operating system, pages visited, referral data, cookies and similar technologies, and aggregated usage statistics.

  • Business information: company size, industry, job role, and other information relevant to providing our products and services.

  • Sensitive personal data: we do not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or trade union membership) except where voluntarily provided and necessary to fulfill a requested service; if such data is provided, we will process it only with explicit consent or as permitted by applicable law.

How We Collect Information

  • Directly from you when you submit forms, register for services, make inquiries, place orders, or communicate with us.

  • Automatically through cookies and similar tracking technologies when you use our website.

  • From third parties such as service providers, business partners, publicly available sources, and marketing data providers.

Use of Personal Information We use personal information for the following purposes:

  • To provide, operate, and maintain our website and services.

  • To process orders, invoices, payments, and other transactions.

  • To communicate with you about orders, services, support requests, and account matters.

  • To respond to inquiries, requests for consultations, and customer service issues.

  • To send marketing communications, newsletters, event invitations, and service updates where you have opted in or where permitted by law.

  • To personalize and improve our website, products, services, and marketing.

  • To analyze usage, trends, and performance and to generate aggregated, anonymized reports.

  • To comply with legal obligations, enforce our terms, protect our rights, and prevent fraud or misuse.

Legal Bases for Processing (where applicable) Where required by law (for example under the EU General Data Protection Regulation), we rely on one or more of the following legal bases to process personal data:

  • Performance of a contract: to fulfill a contract with you or take steps at your request prior to entering a contract.

  • Legal compliance: to comply with legal obligations.

  • Legitimate interests: for our legitimate business interests, such as improving services, preventing fraud, and securing our systems, provided such interests are not overridden by your rights.

  • Consent: where we have obtained your consent to process your personal data for specific purposes (e.g., marketing communications).

  • Vital interests: where necessary to protect someone’s life or safety.

Disclosure of Personal Information We may share personal information with:

  • Service providers and vendors who help operate our business (payment processors, hosting providers, CRM systems, marketing platforms, analytics providers, shipping and logistics partners, legal and accounting advisors).

  • Business partners and resellers for joint marketing or to fulfill orders and services.

  • Professional advisors, auditors, and legal counsel as necessary.

  • Law enforcement, regulators, or other governmental authorities if required by law or to respond to legal processes.

  • Third parties in connection with a merger, acquisition, sale of assets, or other business transaction; in such cases we will require the recipient to honor the terms of this Privacy Policy or to provide equivalent protections.

Cookies and Similar Technologies We use cookies, web beacons, local storage, and similar technologies to collect technical and usage information. Cookies may be session-based (deleted when you close your browser) or persistent (remain until deleted). Purposes include:

  • Enabling website functionality and secure access.

  • Analyzing site performance and usage.

  • Personalizing content and remembering preferences. You can manage cookie preferences through your browser settings or